A Universal Remote Control (URC), like the popular RTI controls that many Newport Beach home theater owners use, is designed to make control of a complex AV and home entertainment system easy. With URC products, the homeowner is supposed to be able to control all of the devices in a system, no matter how complex those devices or the overall home theater systems are, literally, with the touch of a single button from a single device.
But this scenario is all too familiar to many Newport Coast home theater owners: your high end home entertainment system has been professionally installed and configured, you invite friends into your home to share your home theater experience with them, you press that one button designed to control the entire home entertainment system and deliver the experience you want. And it doesn’t work. Nothing happens. Or the wrong thing happens. [Read more…]